Volkswagen Canada 2.0L TDI Settlement Update

Friday, April 28, 2017 -  The 2.0L TDI Claims Portal is now open.  

Please visit to begin your settlement claim. 




AJAX, TORONTO, ON and MONTREAL, QC, April 21, 2017 - Volkswagen Group Canada Inc. and Canadian class counsel announced today that both the Québec and Ontario Courts have granted approval of the nationwide settlement agreement to resolve consumer claims in Canada related to the 2.0L diesel emissions matter for approximately 105,000 affected vehicles. The Ontario Court will also be subsequently providing additional reasons for granting approval.


The approved settlement agreement provides for cash payments to eligible owners and lessees of Volkswagen and Audi 2.0L TDI vehicles. Many of these settlement class members will also have choices that may include selling or trading in their vehicle, or terminating their lease without any early termination penalty, or keeping their vehicle and receiving an emissions modification that has been approved by regulators together with an extended emissions warranty.

2.0L TDI Settlement Program in Canada

The approved nationwide settlement program includes:

  • Cash payments to eligible current and former owners and lessees of approximately 105,000 affected vehicles nationwide.

  • Many of these settlement class members are also eligible to choose to sell their vehicle to Volkswagen (the buyback option) or terminate their lease without any early termination penalty, or, if an emissions modification is approved, keep their vehicle and have it modified at no charge and receive an extended emissions warranty.

  • A vehicle's value for a buyback will be determined based on the Canadian Black Book® Inc. wholesale value as of September 18, 2015, with adjustments for factory options and mileage at the time of the buyback offer.

  • Eligible owners can also choose to trade in their vehicle and apply its fair market value at the time of the trade-in towards the purchase of a new or used Volkswagen or Audi vehicle. In addition, they will receive payment of any amount by which their vehicle's wholesale value as of September 18, 2015 exceeds its fair market value at the time of the trade-in.

Settlement Claims Process

Starting on April 28, Canadian settlement class members and U.S. customers with affected 2.0L TDI vehicles that were first sold or leased in Canada may submit claims for benefits under the settlement by way of an online portal at or a paper claim form (available at or by calling the Canadian Settlement Claims Centre at 1-888-670-4773).

As their claims are approved, claimants will, where applicable, be able to schedule appointments with their preferred Volkswagen or Audi dealership in Canada to complete their settlement transactions.


More detailed information about the 2.0L TDI settlement program in Canada and available benefits can be found at or by calling the Canadian Settlement Claims Centre at 1-888-670-4773.

We're here to help

If you are an affected TDI owner and would like to discuss your options with us or if you have any questions at all in regards to the settlement, we're here to help.

Feel free to contact our TDI Settlement Specialist at or (204) 788-1100. 

Volkswagen Canada Customer Care

1-800-822-8987  Questions & Concerns

1-866-363-7903  Check Card Balance

1-800-411-6688  Roadside Assistance Support